This is a paraphrased and slightly embellished version of a conversation I recently had with a phone survey person.
Phone Solicitor: Hi, I’m calling from Company XYZ. This is a survey. We’d like your opinions on (insert product, service or industry here) and it will take about 10-15 minutes. If you’re…
Me: You want me to take a TEN TO FIFTEEN MINUTE survey? *incredulous*
Phone Solicitor: Yes, we can begin right now if you’re ready
Me: Whoa, hold on… You said this will take 10-15 minutes, right? Are you paying me for my opinions and 10-15 minutes of my time?
Phone Solicitor: Well, no, it’s voluntary. We’re not offering any compensation
Me: I’m sorry but clearly my opinions are worth something if they’re paying you to call me and ask for them
Phone Solicitor: Well…
Me: And then your company will pay other employees to parse this information I just gave away for free.
And another company will assemble it into a report and pay another company to print it and put it in binders and then a bunch of other companies will pay for copies of this binder of opinions and it seems to me that everyone is going to make money off my opinions except me.
Phone Solicitor: Yes, but…
Me: So tell me again why I should give up 10-15 minutes of my time AND my opinions for free? Because I’m really not seeing the benefit here.
Additionally, I have kids. Do you think it’s right that I neglect my kids for 15 minutes for the benefit of some faceless corporation? Does that seem fair to you?
Phone Solicitor: I will pass on your comments to…
Me: Yes, please do. Okay, bye now! *hoping I’ve just made it onto some phone survey blacklist of people NOT to call*
I get 2-3 phone calls a week from people conducting surveys. If it’s a brief political survey, I’ll usually answer because I want my views to be known. But more often than not, it’s someone wanting to know a whole hell of a lot about my shopping or TV watching habits.
Well, guess what?
The meter is running.
Time is money.
PAY UP, SUCKAS!